I am a great boss. My workers would not agree. They hate it whenI am a good boss. The better boss I am, the worse they like me.
Take for example what happened with Jane this week. Really, it didn't happen this week. It's been happening for 5 months. We did "consequences."
Jane wanted to move up in duties from chief housekeeper to legal secretary/paralegal. Her first assignment in the transition was to hire or arrange for a substitute for her housekeeping duties. Just because she was moving up didn't mean we were moving away from housekeeping. In fact, the housekeeping job was only going to expand.
She did whatever it was that she tried to do to find a replacement. She came back to me. "I can't find anyone else."
"Hum," was my response.
She didn't schedule a meeting to discuss alternative ways to find help. She didn't send out an all- firm memo to seek brainstorming solutions as to how one finds competant help. She didn't try to negotiate her housekeeping duties away onto someone else so she could move into the work she wanted more of. She didn't try to arrange her non-work schedule - say for example stopping her volunteer job or her cheerleading practice- so she could do housekeeping at night and paralegaling by day. She didn't come back to me to tell me how unhappy she was in her work and to talk over her feelings and frustrations.
She acted professionally instead; smiled at work; distracted herself with non-work things to make life barable at work; sought career advancement opportunities elsewhere, not at Lawlady, Inc.; and basically became miserable at work but was so clever, stoic and diplomatic I was able to forget she really wanted to be doing paralegalling. I actually began to suspect that she might just be a flakey-college girl who doesn't know what she wants and is happy with mindless shopping and food preparation tasks. That work does allow one to come in hung-over and when you are 20-ish, finding a job that allows drinking binges is a perk.
So here she was all frustrated. She would complain to co-workers who reported back to me.
Being a good boss, I bided my time frustrated that the house work was not being lovingly attended to by someone who takes pride in his/her work; frustrated that the paralegaling was not at my exacting standards because it was being handled by the writer (not the job he was hired for) and the lawyer (not her work either).
"Well, if she's that unhappy, she should come and talk to me about it," I would say to her co-workers.
"She's afraid of you," was what I got back.
"Hum."
So I waited, like a good boss. Letting the tension build.
I say that like I was the Zen-master sitting back with slanted-knowledgable eyes purposefully training my acolite. Mostly I looked like an over-forty stressed-out freaky person with too many committments to worry about the inner-workings of a college girl who works for me 10 hours a week. But the social experiment was set up.
I never changed my first requirement for the job switch over: Jane hires her replacement. At Lawlady, Inc., we don't promote until the employee oversees the hiring and training of the replacement. I'm not doing all that work, when the staff knows best what the job entails. I said it once, which for some people might be too few times. But... Had I been asked about job advancement, I would have reitterated, "find your replacement. How can I help?"
Jane eventually got there. The pain finally got so large it bubbled up. The staff is meeting next Wednesday to come up with potential solutions to the dilemma, how do we move Jane up and attend to housework. I'm curious to see what they come up with.
She doesn't move on until task 1 is completed. It's been an long, achey wait for her to master her first task at the new job.
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